Shipping Policy
1. Shipping Methods and Times
We offer international shipping to customers worldwide. Shipping methods and delivery times may vary depending on the destination and the selected shipping option
2. Shipping Costs
Shipping costs for international orders are calculated based on several factors, including the destination, weight, and dimensions of the package. Customers can view the shipping costs during the checkout process. Any applicable customs duties, taxes, or import fees are the responsibility of the customer and are not included in the shipping charges.
3. Customs and Duties
International customers should be aware of their country's customs and import regulations. All customs duties, taxes, and fees imposed by the destination country are the responsibility of the customer. We recommend checking with local customs authorities for specific information regarding these charges.
4. Order Processing Time
Orders are typically processed within 5 business days from the date of purchase. Please note that this processing time may vary during peak seasons or due to unforeseen circumstances.
5. Order Tracking
Once an order is shipped, customers will receive a tracking number via email. This tracking number allows customers to monitor the status and location of their package throughout the shipping process.
6. Lost or Delayed Shipments
While we strive to ensure timely and secure delivery, we cannot be held responsible for lost or delayed shipments due to factors beyond our control, such as customs delays, weather conditions, or other unforeseen circumstances. In the event of a lost or significantly delayed shipment, please contact our customer support team for assistance.
7. Returns and Refunds
Please refer to our Returns and Refunds Policy for information on returning international orders.
8. Contact Information
If you have any questions or concerns regarding international shipping, please don't hesitate to contact our customer support team at [Email Address] or [Phone Number].